Regulations of the Ivemax online store

Defining, among others rules for concluding sales contracts through the store, containing the most important information about the Seller, the store and the rights of the Consumer.

CONTENTS
§ 1Definitions
§ 2Contact with the Seller
§ 3Technical requirements
§ 4Shopping in the Store
§ 5Payments
§ 6Execution of the contract
§ 7Right of withdrawal
§ 8Exceptions to the right of withdrawal
§ 9Complaints
§ 10Personal data
§ 11Reservations
§ 12Provisions for Non-Consumer Buyers
Appendix 1: Model withdrawal form

§ 1 DEFINITIONS

Working days - days from Monday to Friday, excluding public holidays.
Account - a free function of the Store regulated by separate regulations (service provided electronically), thanks to which the Buyer can set up his individual Account in the Store.
Consumer - a consumer within the meaning of the provisions of the Civil Code.
Buyer - each entity buying in the Store.
Regulations - these regulations.
Store - Ivemax online store run by the Seller at https://ivemax.com/  
Seller -MAKSYM PLENCNER, an entrepreneur conducting business activity under the name VIKI-CZĘOŚCI MAKSYM PLENCNER, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 7831010513, REGON number 630481687, ul. . Sowia 9, 62-080 Tarnowo Podgorne.

§ 2 CONTACT WITH THE SELLER

1. Postal address: ul. Sowia 9, 62-080 Tarnowo Podgorne
2. E-mail adress: shop@ivemax.com  
3. Phone: 662916727

§ 3 TECHNICAL REQUIREMENTS

1. For the proper functioning of the Store, you need:
   • device with Internet access
   • a web browser that supports JavaScript and cookies.
2. To place an order in the Store, in addition to the requirements set out in para. 1, an active email account is required.

§ 4 PURCHASES IN THE STORE

1. The prices of goods visible in the Store are total prices for the goods, including VAT.
2. The Seller points out that the total price of the order includes the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
3. The goods selected for purchase should be added to the basket in the Store.
4. Then the Buyer selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.
5. The order is placed at the moment of confirmation of its content and acceptance of the Regulations by the Buyer.
6. Placing an order is tantamount to concluding a sales contract between the Buyer and the Seller.
7. The Seller shall provide the Consumer with confirmation of the conclusion of the sales contract on a durable medium at the latest at the time of delivery of the goods.
8. The Buyer can register in the Store, i.e. set up an Account in it or make purchases without registration by providing your data with each possible order.

§ 5 PAYMENTS

1. You can pay for the placed order, depending on the Buyer's choice:
   1. By ordinary transfer to the Seller's bank account.
   2. Through the payment platform:
      • PayPal
      • PayU
      • Credit cards:
        * Visa
        * Visa Electron
        * Mastercard
        * MasterCardElectronic
        * Maestro"
      • The entity providing online payment services is Blue Media SA
   3. For download, that is. by card or cash at the time of delivery of the goods to the Buyer.
   4. By card or cash at the time of personal collection of goods.
2. If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account.
3. The Seller informs that in the case of some payment methods, due to their specificity, payment for the order with this method is possible only immediately after placing the order.
4. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 ORDER EXECUTION

1. The seller is obliged to deliver the goods without defects.
2. The order completion date is indicated in the Store.
3. If the Buyer has chosen to pay for the order in advance, the Seller will proceed to the execution of the order after it has been paid for.
4. In a situation where, as part of one order, the Buyer purchased goods with different delivery dates, the order will be completed on the date appropriate for the goods with the longest delivery date.
5. Delivery territory:
   • European Union
6. Goods purchased in the Store are delivered via a courier company
7. The buyer may pick up the goods in person at the company's headquarters during its opening hours.
8. If the Buyer selects personal collection, the goods will be ready for collection at the indicated date of order completion, and if the Seller has indicated the date of sending the goods - within this period.

§ 7 RIGHT OF WITHDRAWAL FROM THE AGREEMENT

1. The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
2. The deadline to withdraw from the contract will expire after 14 days from the day:
   1. on which the Consumer acquired the goods or on which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
   2. on which the Consumer acquires the possession of the last item or on which a third party, other than the carrier and indicated by the Consumer, acquires the last item in the case of a contract requiring the transfer of ownership of many items that are delivered separately.
3. In order for the Consumer to exercise the right to withdraw from the contract, he must inform us VIKI-CZĘSZY MAKSYM PLENCNER, 62-080 Tarnowo Podgórne, ul. Sowia 9 or e-mail: shop@ivemax.com, about your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or information provided by e-mail or by phone no. 662 916 727).
4. The consumer may use the model withdrawal form below, as well as the order confirmation e-mail, but it is not mandatory.
5. In order to meet the deadline to withdraw from the contract, it is enough for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

   TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT
   (this form should be completed and returned only if you wish to withdraw from the contract)

   VIKI-PARTS BY MAXIM PLENCNER
   ul. Sowia 9, 62-080 Tarnowo Podgórne e-mail address: shop@ivemax.com  

   - I / We (*) ............................................ ......................... hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items:
   
   ....................................................................................................................................................................................................................................
   
   ....................................................................................................................................................................................................................................
   
   ....................................................................................................................................................................................................................................
   
   

   - Date of receipt ................................................ .................................................. ........................
   
   - Name and surname of the consumer (s): ......................................... .................................................. ...................................
   
   - Consumer (s) address: ........................................... .................................................. .............................................
   
   ..................................................................................................................................................................................
   
   

   .............................................................................................
   Consumer's signature
   (only if the form is sent in paper version)
   
   
   Date ............................................

   (*) Delete as appropriate.

   EFFECTS OF WITHDRAWING FROM THE CONTRACT
6. In the event of withdrawal from the contract, the Seller returns to the Consumer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest standard delivery method offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Seller was informed about the Consumer's decision to exercise the right to withdraw from the contract.
7. The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this return.
8. The seller may withhold the reimbursement until receipt of the goods or until proof of its return is provided to him, whichever occurs first.
9. The seller asks you to return the goods to the following address: ul. Sowia 9, 62-080 Tarnowo Podgórne immediately, and in any case not later than 14 days from the day on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the expiry of the 14-day period.
10. The consumer bears the direct cost of returning the goods.
11. The consumer is only liable for a decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
12. If the goods, due to their nature, cannot be returned by regular mail, the Consumer will also have to bear the direct costs of returning the goods. The amount of these costs is estimated at a maximum of about PLN 200.

§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL FROM THE CONTRACT

1. The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:
   1. in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs,
   2. in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items.

§ 9 COMPLAINTS

1. In the event of a defect in the goods, the Buyer has the option to complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that the guarantee has been granted.
2. Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code:
   1. make a price reduction statement
   2. with a significant defect - submit a declaration of withdrawal from the contract
   3. demand replacement of the item with a defect-free one
   4. request removal of the defect
3. The Seller asks you to submit complaints under the warranty to the postal or electronic address indicated in § 2 of the Regulations.
4. If it turns out that in order to consider the complaint, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver these goods, in the case of a Consumer at the Seller's expense, to the address of ul. Sowia 9, 62-080 Tarnowo Podgorne.
5. If an additional guarantee has been granted for the goods, information about it, as well as about its terms, is available in the product description in the Store.
6. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
7. The complaint will be considered by the Seller within 14 days.
   
   EXTRA-JUDICIAL METHODS OF HANDLING COMPLAINTS AND SUFFERING CLAIMS
8. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. With:
   1. mediation conducted by the competent Voivodeship Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595 . 
   2. assistance of the locally competent permanent consumer arbitration court operating at the Provincial Trade Inspection Inspectorate, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596 . 
   3. free assistance of the municipal or poviat Consumer Ombudsman.
   4. the online ODR platform available at: http://ec.europa.eu/consumers/odr/ . 

§ 10 PERSONAL DATA

1. The administrator of personal data provided by the Buyer when using the Store is the Seller.
2. The Buyer's personal data is processed mainly on the basis of the contract and for its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is contained in the privacy policy posted in the Store.

§ 11 RESERVATIONS

1. It is forbidden for the Buyer to provide illegal content.
2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the regulations. The contract is concluded on time and in order to fulfill the order.
3. Agreements concluded on the basis of these regulations are concluded in Polish.
4. None of the provisions of these regulations exclude or limit in any way the rights of the Consumer under the law.

§ 12 PROVISIONS APPLICABLE TO BUYERS WHO ARE NOT CONSUMERS

1. The right to withdraw from a distance contract is not entitled to an entity other than the Consumer.
2. Any liability of the Seller towards the Buyer who is not a Consumer is limited to the amount of the order placed by the Buyer.
3. The Seller's liability under the warranty towards the Buyer who is not a Consumer is limited to one year from the delivery of the goods to the Buyer.
4. In the event of a possible dispute with the Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.

Account Regulations

Account regulations in the Ivemax store

CONTENTS
§ 1Definitions
§ 2Contact with the Seller
§ 3Technical requirements
§ 4Account
§ 5Complaints
§ 6Personal data
§ 7Reservations

§ 1 DEFINITIONS

Account - a free function of the Store (service) regulated in these regulations, thanks to which the Buyer can set up his individual Account in the Store.
Buyer - each entity buying in the Store.
Store - Ivemax online store run by the Seller at https://ivemax.com/
Seller - MAKSYM PLENCNER, an entrepreneur conducting business activity under the name VIKI-CZĘOŚCI MAKSYM PLENCNER, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 7831010513, REGON number 630481687, ul. Sowia 9, 62-080 Tarnowo Podgorne.

§ 2 CONTACT WITH THE SELLER

1. Postal address: ul. Sowia 9, 62-080 Tarnowo Podgorne
2. E-mail adress: shop@ivemax.com  
3. Phone: 662916727

§ 3 TECHNICAL REQUIREMENTS

1. For the proper functioning and creation of an Account, you need:
   • active email account
   • device with Internet access
   • a web browser that supports JavaScript and cookies

§ 4 ACCOUNT

1. Creating an Account is completely voluntary and depends on the will of the Buyer.
2. The account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of the order or editing the Buyer's data independently.
3. In order to set up an Account, you must complete the appropriate form in the Store.
4. At the time of setting up the Account, an agreement is concluded between the Buyer and the Seller for an indefinite period of time regarding the maintenance of the Account on the terms set out in these regulations.
5. The Buyer may cancel the Account at any time without incurring any costs.
6. In order to resign from the Account, you should send your resignation to the Seller at the e-mail address: shop@ivemax.com, which will result in the immediate deletion of the Account and termination of the contract regarding the maintenance of the Account.

§ 5 COMPLAINTS

1. Complaints regarding the functioning of the Account should be sent to the e-mail address shop@ivemax.com  
2. The complaint will be considered by the Seller within 14 days.
   
   EXTRA-JUDICIAL METHODS OF HANDLING COMPLAINTS AND SUFFERING CLAIMS
3. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. With:
   1. mediation conducted by the competent Voivodeship Inspectorate of Trade Inspection, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595 . 
   2. assistance of the locally competent permanent consumer arbitration court operating at the Provincial Trade Inspection Inspectorate, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596 . 
   3. the online ODR platform available at: http://ec.europa.eu/consumers/odr/ . 

§ 6 PERSONAL DATA

1. The administrator of personal data provided by the Buyer when using the Store is the Seller.
2. The Buyer's personal data is processed mainly on the basis of the contract and for its implementation, in accordance with the principles set out in the general regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is contained in the privacy policy posted in the Store.

§ 7 RESERVATIONS

1. It is forbidden for the Buyer to provide illegal content.
2. The agreement regarding the maintenance of the Account is concluded in Polish.
3. In the event of important reasons referred to in par. 4, the Seller has the right to change these Account Regulations.
4. Important reasons referred to in sec. 3 are:
   1. the need to adapt the Store to the provisions of law applicable to the operation of the Store
   2. improving the security of the service provided
   3. changing the functionality of the Account requiring modification of the Account regulations.
5. The Buyer will be informed about the planned change of the Account regulations at least 7 days before the change comes into force via an e-mail sent to the address assigned to the Account.
6. If the Buyer does not accept the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address shop@ivemax.com, which will result in the termination of the Account maintenance agreement upon the entry into force of the planned change or earlier if the Buyer submits such a request.
7. If the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to the termination of the contract in the future.
8. In the event of a possible dispute with the Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
9. None of the provisions of these regulations exclude or limit in any way the rights of the Consumer under the law.

Newsletter regulations

store Ivemax

§ 1 DEFINITIONS

newsletter - a service provided free of charge by electronic means, thanks to which the Service Recipient can receive from the Service Provider by electronic means previously ordered messages regarding the Store, including information about offers, promotions and news in the Store.
Store - Ivemax online store run by the Service Provider at https://ivemax.com/
service provider - MAKSYM PLENCNER, an entrepreneur conducting business activity under the name VIKI-CZĘOŚCI MAKSYM PLENCNER, entered into the Central Register and Information on Economic Activity kept by the minister competent for economy and keeping the Central Register and Information on Economic Activity, NIP 7831010513, REGON number 630481687, ul. Sowia 9, 62-080 Tarnowo Podgorne.
the recipient - each entity using the Newsletter service.

§ 2 Newsletter

1. The Service Recipient may voluntarily use the Newsletter service.
2. To use the Newsletter service, you need a device with a web browser in the latest version, supporting JavaScript and cookies, with access to the Internet and an active e-mail account.
3. E-mails sent as part of this service will be sent to the e-mail address provided by the Service Recipient at the time of subscribing to the Newsletter.
4. In order to conclude a contract and subscribe to the Newsletter service, the Service Recipient, in the first step, provides his e-mail address in the designated place in the Store, to which he wants to receive messages sent as part of the Newsletter. Then, to the e-mail address provided in the first step, the Service Provider will send the Service Recipient a message verifying the e-mail address, which will contain a link to confirm the Service Recipient's will to subscribe to the Newsletter. After the Service Recipient confirms the will to subscribe to the Newsletter, a contract for the provision of the service is concluded, and the Service Provider will start providing it to the Service Recipient.
5. The messages sent as part of the Newsletter will contain information about the possibility of unsubscribing from it, as well as a link to unsubscribe.
6. The Service Recipient may unsubscribe from the Newsletter, without giving any reason and incurring any costs, at any time, using the option referred to in par. 5 or by sending a message to the Service Provider's e-mail address: shop@ivemax.com .
7. The use of the link to unsubscribe from the Newsletter by the Service Recipient or sending a message requesting unsubscribing from the Newsletter will result in the immediate termination of the contract for the provision of this service.

§ 3 Complaints

1. Complaints regarding the Newsletter should be reported to the Service Provider at the following e-mail address: shop@ivemax.com .
2. The Service Provider will respond to the complaint within 14 days of receiving the complaint.

§ 4 Personal data

1. The administrator of personal data provided by the Service Recipient when using the Newsletter is the Service Provider.
2. The Customer's personal data is processed mainly on the basis of a contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Service Provider is contained in the privacy policy posted in the Store.

§ 5 Final Provisions

1. The Service Provider reserves the right to change these regulations only for important reasons. An important reason is understood as the need to change the regulations caused by the modernization of the Newsletter service or a change in the law, affecting the provision of the service by the Service Provider.
2. Information about the planned change to the regulations will be sent to the Customer's e-mail address provided at the time of subscribing to the Newsletter at least 7 days before the changes come into force.
3. If the Customer does not object to the planned changes until they enter into force, it is assumed that he accepts them.
4. In the absence of acceptance for the planned changes, the Customer should send information about it to the Service Provider's e-mail address: shop@ivemax.com , which will result in the termination of the contract for the provision of services upon the entry into force of the planned changes.
5. It is forbidden for the Service Recipient to provide unlawful content.