Online store privacy policy
Ivemax

We have created this privacy policy for visitors to the website https://ivemax.com (hereinafter referred to as " Website ”), i.e. the Ivemax online store (hereinafter referred to as “ Store ”).

The administrator of your personal data in connection with the use of the Store is: Maxim Plencner , an entrepreneur conducting business activity under the name VIKI-CZĘŚCI with its registered office at the following address: ul. Sowia 9, 62-080 Tarnowo Podgórne entered into the Central Register and Information on Business Activity, NIP: 7831010513, REGON: 630481687.

In all matters relating to the processing of personal data, you can contact us at the following e-mail address: shop@ivemax.com. You can also contact us in writing at the registered office address given above.

For your convenience, we have divided this document into two parts:

1. Cookies and other technologies
2. Other purposes of processing personal data of Shop users

If you're short on time, click on the link for the section that interests you most. If you have a moment more, we encourage you to read the entire text.

AND. COOKIES AND OTHER TECHNOLOGIES

We use cookies and other similar mechanisms to understand how users use our Website and for marketing purposes, including displaying advertisements to them elsewhere on the Internet.

# What are cookies?

A cookie is a small text file that a website stores on your computer, phone or other device on which you are viewing the website. The cookie contains data about your use of this website.

Some cookies are necessary for our Store to operate and cannot be disabled.
In other cases, when you first visit our Website, we ask you to consent to the installation of cookies. We do not use advertising or analytical cookies (or any non-essential cookies) without your consent.

# What cookies do we use?

1. Necessary cookies
   • These cookies are used to ensure the website functions properly. You cannot disable them because if you disable them our site simply will not function properly.
   • In this respect, we use a tool that stores your privacy settings. Shows your consent or lack thereof to the activation of particular types of cookies on our website.
   • Other necessary cookies on our Website are used for its proper functioning and to manage it, including: to make changes to the site and to run tracking tools to which you consent.
2. Statistical analyses of our Website
   • We use tools to collect analytical data that help us understand how users use our Website. The data we receive from these tools does not provide us with information about a specific person known by name, but it does allow us to record various aspects of a user's use of the Website. We may aggregate and statistically analyze this data and then use it to make decisions about changes to our Store and/or the ways in which we conduct advertising and marketing communications.
   • A list of the analytical tools we use on the Website, along with an explanation of: (i) who provides the tool, (ii) what it is used for, (iii) what data is collected within a given tool – you will find in Annex No. 1 to this policy and, briefly, also in the cookie consent management panel.
3. Functional cookies
   • Some cookies on our website are used to launch additional tools on the Store website, such as: chat, a module for adding product reviews and/or stars, the ability to recommend a product to a friend, the ability to display recently viewed products in our Store, etc.
   • A list of the functional tools we use on the Website, along with an explanation of what they are used for, can be found in the cookie consent management panel.

# Legal issues regarding cookies

The legal basis for the Store's use of necessary cookies (indicated above in the section "What cookies do we use?") is our legitimate interest, i.e. the right to operate a Website that supports our business, and the need to maintain its security.
The legal basis for our use of other cookies is your consent.

In connection with our processing of your personal data using cookies, you have the rights described in this article at any time. below .

Our use of cookies, particularly for advertising purposes, may involve the so-called profiling. This means that we, or the marketing companies we use, may create a user profile based on the information we collect (e.g. e-mail address, order history, device type, technology used, frequency of visits) and formulate future purchase forecasts based on this information. This allows us to decide what content (including advertising) to display on our and other websites.

# How long do cookies stay on the user's device?

Depends on whether they are "persistent" or "session" cookies. Session cookies, which are information necessary for browser functionalities to function properly, expire at the end of the user session, i.e. each time you close our Site. Persistent cookies that make using the website easier (e.g. Cookies that are stored in the browser for a longer period of time (e.g. remember the selected resolution, content layout, user preferences, recently viewed products) will be stored by the browser for a longer period of time and will remain there until their expiry date, unless you delete them earlier using the browser menu settings.

Third party cookies (i.e. analytical, advertising and social media cookies) are subject to their own privacy policies, to which we provide you with links in this policy.

II. Other purposes of processing personal data of Shop users

# What data do we process and for what purposes?

In addition to the cookies described above, we process the following of your data for the following purposes related to the operation of the Store:

Handling orders in the Store, handling customer accounts in the Store	Customer identification and contact details (e-mail address and other details necessary to complete the order). Order details and history.	The agreement concluded with you as a customer of the Store - art. 6 sec. 1 lit. b) GDPR
Contact with you, handling inquiries	Identification data and other information you provide to us on a contact form or in other correspondence. History of correspondence.	Our legitimate interest in ensuring communication with people who send us inquiries/correspondence - art. 6 sec. 1 lit. f) GDPR
Complaint handling and other after-sales service (e.g. in the event of withdrawal from the contract)	Customer identification and contact information. Order details and history. History of correspondence.	Our legitimate interest in handling complaints and implementing the contract withdrawal procedure - art. 6 sec. 1 lit. f) GDPR
Collecting opinions and comments about products	Content of opinion/comment. Identification data of the person submitting/publishing the opinion/comment.	Your consent, expressed by sending and/or publishing an opinion and/or comment - art. 6 sec. 1 lit. a) GDPR
Archives	All data listed in this table, received from customers and users of the Store for various purposes	Our legitimate interest in securing data for the purpose of establishing, defending or pursuing claims and for the purpose of demonstrating compliance with the obligations arising from the GDPR - art. 6 sec. 1 lit. f) GDPR
Accounting, tax purposes	Customer identification and contact information. Invoice details.	Fulfillment of tax obligations resulting from legal regulations - art. 6 sec. 1 lit. c) GDPR
newsletter	Email address. Statistical data related to messages sent, including open history.	Our legitimate interest resulting from your marketing consent - art. 6 sec. 1 lit. f) GDPR
Analysis and statistics of sales in the Store	Statistics of store sales and user behavior (traffic) on the Website	Our legitimate interest in conducting business analyses in order to optimize our activities. In terms of traffic statistics on the Site – legally justified interest resulting from your consent to cookies - art. 6 sec. 1 lit. f) GDPR
Marketing goals	Data on the browsing history of the Store content, purchase history, demographic characteristics (age, gender, etc.) and other characteristics of target groups (customer segments)	Our legitimate interest in marketing our own products and services, whereby marketing activities related to the use of cookies and/or marketing communications addressed directly to you require your prior consent - art. 6 sec. 1 lit. f) GDPR
Purpose of processing	Type of data processed	Legal basis for processing

Providing the above data by you is not obligatory, but it is necessary to fulfil your order, issue an invoice to you, notify you about the status of your order, respond to your inquiry or complaint, etc.

# How long do we process data?

We process your data related to placing an order in the Store for as long as it is necessary to complete the order, as well as in accordance with accounting and tax regulations.

In addition, we will process your data for the time necessary to achieve the purposes listed in the table above (i.e. until our legal interest in processing ceases, or until you object to the processing, or until you withdraw your marketing consent – if you gave it to us). Further processing will only be possible if we, as the administrator, have a legal obligation to do so (in particular tax purposes) and possibly for archival purposes to protect ourselves against potential claims (until such claims become time-barred).

# Who do we share your data with?

In our activities we use the services of other cooperating companies, therefore your data may be entrusted by us to: the company providing us with software to run the Store, the accounting firm, the hosting provider of our Website, the hosting provider of our e-mail, other companies whose services and marketing tools we use. Your data is also transferred to courier companies and possibly payment intermediaries for the purpose of fulfilling your order, and these companies are separate controllers of personal data.

For the purposes of marketing activities described above in the "Cookies" section, we use services provided by entities based in the USA (Google, Facebook). Therefore, personal data may be transferred to third countries that are not members of the European Union. The Data Privacy Framework program, about which you can read more, ensures an appropriate level of protection for your data. here .

# Your rights in connection with data processing

We are committed to respecting the confidentiality of your personal data and to guaranteeing you the ability to exercise your rights. You can exercise your rights at no cost by sending us an email or contacting us in any other way.

Remember that in connection with the processing of your data you have the right to:

• request from us access to the data we hold about you;
• rectify your data;
• to delete your data if it is no longer necessary for the purposes for which it was processed or we have no other legal basis for processing it;
• withdraw your consent to the processing of your personal data, if you have given such consent;
• object to the processing of your data if we process it based on a legitimate interest;
• restrictions on data processing;
• lodge a complaint with the President of the Personal Data Protection Office if you believe that your data is being processed by us unlawfully.

# Additional information for newsletter subscribers

If you have subscribed to our newsletter, we will send you marketing information about our products and/or services, e.g. about new items in our offer, promotions, or special offers.

You can unsubscribe at any time by clicking the link in each newsletter or by simply writing us a message.

A modern e-mail marketing system allows you to analyze the actions of recipients, i.e. tells us whether you have opened a given message. We analyze such information to better tailor the content of the newsletter and notifications to your interests and to send you personalized messages (profiling). You may object to our processing of your data at any time. If a subscriber is inactive for 10 months, we may stop sending them the newsletter. In this case, we will remove you from our subscriber list (with additional notice).

We do not use your data to make decisions based on automated data processing that could affect your legal situation or have other similarly significant consequences for you.

You can read further legal information about the rules for sending our newsletter in Newsletter regulations (part of our Store Terms and Conditions).

ANNEX 1 TO THE STORE PRIVACY POLICY Ivemax
- LIST OF ADVERTISING AND ANALYTICAL TOOLS USING COOKIES

1. ANALYTICAL COOKIES:
   1. We use Google Analytics
      • The information that Google Analytics collects about users includes: how many times a user visits the site; which subpages he visits; date of first and last visit; duration of visit; the page from which the user visited the site (coming source); the browser you are using; link that was clicked; location in the world from which the user is accessing, anonymized (shortened) IP address, etc.
      • Google assigns individual users their own identifier (so-called Google ID) and collects data obtained from cookies from various websites on its servers. We – as the owner of the Website – we may receive reports (statistics) from Google relating solely to traffic on our Website. Of course, these reports only cover people who have consented to having their visits recorded by Google Analytics on our Website.
      • You can find further detailed information about how Google Analytics works here and here .
      • You can also permanently prevent Google Analytics from recording information from your browser by installing a special plug-in found at here .
   2. Cookies of our Store's software provider
      • The software provider that powers our Store - i.e. owner of the shoper.pl platform - places cookies on our Website in order to collect aggregate information about how customers use online stores (subpages opened and time spent on them, products displayed, clicks on the Store website, analytical information about purchases, e.g. conversion factors).
      • This data is used to create aggregated reports for e-shop owners, containing general information (without personal data), including: about what products interest customers of a given store, at what time of year there is increased traffic or sales in stores, etc. This allows retailers (including us) to improve their stores and optimize their sales processes.
      • You can read the full information on this topic in Cookies policy for people visiting Shoper stores.
2. ADVERTISING COOKIES
   1. Email Marketing
      • For newsletter purposes, we use a tool provided to us by an external company.
      • The email marketing system embeds cookies on our Site to display subscription forms and to measure the effectiveness of these forms (conversion rate).